For practising doctors & clinic owners

Your front desk, on the number your patients already have.

Patients book themselves from your website, your WhatsApp number or a QR code. You get one live queue, one patient record, and reminders that send without anyone remembering to.

See the actual screens Download the flyer (PDF)
Four ways a patient can book · one queue
WhatsApp Your own number Website chat One line of code Website form The same embed A QR code On a card or desk

No Meta business approval and no message templates to clear. WhatsApp features may vary under Meta's policies.

Press play to watch a patient book themselves — the whole booking, start to finish.

No app, no login — and you wrote every word the assistant says.

Four ways in

However a patient reaches you, it ends in the same queue

A form inside the app, your WhatsApp number, a chat on your own website, or a printed QR code. Pick one below to see exactly what the patient sees.

WhatsApp · the clinic's own number
A WhatsApp conversation with Sunrise Clinic: the patient says hi, the assistant offers three appointment slots, the patient replies with a number and the clinic confirms the booking with a token.

They message the number they already have. The assistant answers, offers the times you are actually free, and books one.

All four land in the same list, in token order, against one patient record — so the desk never has to check four places. Screens captured from the running application.

What happens next

Booked once, then the day runs itself

The same four steps follow every booking, whichever door it came through.

1

Booked, with a token

Straight into your queue. A double tap never makes a second booking.

2

Reminder queues itself

Timed off that appointment. Reschedule and it moves; cancel and it goes.

3

You consult

Status moves through your own stages. The clinical note attaches to the visit.

4

Follow-up sends itself

Off the end of the visit — feedback, review date, or a nudge to rebook.

Straight answers

The questions doctors actually ask

Do I need a separate phone or a new number?
No. Ai Appointment links to the clinic number you already use, the same way WhatsApp Web does. The phone stays yours and keeps working normally — you can still read and reply to any conversation by hand.
What if the assistant gets something wrong?
You edit the conversation and publish a new version. If that turns out worse, roll back to the previous one in a click — the live assistant is never left broken while you work on a draft.
Can I still squeeze in a regular patient beyond the slot limit?
Yes. The per-slot cap is a guardrail for patients booking themselves; you and your staff can book past it. The software advises — the clinic decides.
My staff aren't technical. Is that a problem?
The front desk uses three screens: find a patient, book on their behalf, and today's list. It runs in a browser on whatever computer is already at the counter, with nothing to install.
Who can see my clinical notes?
You. Clinical notes are stored separately from booking notes and the front-desk role cannot reach them — enforced on the server, not merely hidden on screen. Each clinic's data also sits on its own.
Inside the app

Your clinic day, on one screen

Captured from the running application, not illustrated. Three screens carry a whole working day.

Patient Queue · Dr. Ananya Menon · Thursday OPD Live
The Patient Queue screen: ten patients listed by token number with name, age, contact, venue, appointment time and an editable status dropdown showing Waiting, In consultation, Sent for tests, Seen and No-show.

Swipe the screen to see the rest

  • Token order, not arrival order. The room stops arguing about whose turn it is.
  • Status is one dropdown. Waiting → In consultation → Seen, in the stages you named.
  • Filter the day down. By date, status, venue or reason.

The doctor

Sets availability per location, runs the queue, writes the clinical note, controls the assistant.

The front desk

Books walk-ins on a patient's behalf, tags patients, messages today's whole list — and never opens a clinical note.

The patient

Books on WhatsApp, or signs in with a one-time code to manage visits for the whole family.

Captured from the application with example patient data. No real patient information appears on this page.

Why this one

Four things other booking apps don't do

WhatsApp on your own number

Scan a QR code the way you'd link WhatsApp Web, and the number your patients already have becomes a booking assistant. No business-account application and no template waiting on approval.

The phone stays yours

You write the conversation

Drag blocks onto a canvas and join them: send a message, offer choices, branch on an answer, book the slot. Edit a draft while the live assistant keeps working, publish when you're happy, roll back in one click if it doesn't land.

No developer, no ticket, no wait

Reminders anchored to the visit

Not "Tuesday at six" — one day before, or two hours after it ends. It works out the timing per patient. Reschedule and the reminder moves with it; cancel and it disappears.

The single biggest lever on no-shows

Stages named the way your clinic talks

Not just Booked / Completed / Cancelled. Define your own — Waiting, In consultation, Sent for tests, Report pending — each with its own colour on the queue screen.

The software adapts to you
Book a walkthrough

See it running on your own clinic's numbers.

Fifteen minutes. Your doctors, your hours, your stages, your WhatsApp number — not a generic demo. If it doesn't fit your desk, we'll say so.

Call +91 981-115-0902 Download the 2-page flyer
  • Your own WhatsApp number
  • Four ways in, one queue
  • Clinical notes stay separate